FAQs

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    Yes, we offer emergency callouts 24/7 to find a solution to many problems; ie leaking roofs, property board ups, etc. All emergency call outs incur a callout charge depending on the job, height, access, and other variants as each property is different.

    Not long at all! We usually attend to most calls within 24/hours to assess your roof and provide a free no obligation quote.

    Each roof repair/replacement is completely different and as such will need to be inspected in person to give an accurate quote, as to the condition of the roof, the materials, how long ago the roof work was carried out, etc. Our team will send you out a free quote within hours of property inspection. Included in each quote will be the cost of any materials, labour and taxes etc.

    Often times we do not require you to be home after having inspected the roof and agreeing to a quote unless there are internal works which need to be completed. We may however ask for a power source to be left out ie and extension lead.

    Each job varies from one to the other so we cannot give an accurate time to complete your job as our job is also weather permitting. However if you ask a member of our team during the commencement of your works we’re sure we’ll be able to give you an estimation of how long it should take.

    Yes our company is covered with £5m public liability cover so you never need to worry about your property or otherwise.

    Typically each quote is valid for 30 days from the time sent. As material costs fluctuate, adverse weather is always around the corner, there may

    Be additional works or adjustments to your quote if not accepted within 30 days.

    Your roof repair guarantee is subject to the type of repair/replacement. New roof installations are covered by a 25 year guarantee,

    Roof repair work is covered between 3 Months – 5 Years depending on the job. Emergency or temporary repairs are not covered by a guarantee as by their nature are only temporary solutions.

    Guarantee only covers area of roof we have worked on and is only covered under normal weather conditions.

    We accept all traditional forms of payment including Cash, Bank Transfer, BACS and credit card.

    Your roof repair guarantee is subject to the type of repair/replacement. New roof installations are covered by a 25 year guarantee. Depending on the property’s age and condition, you will be provided with paperwork stating whether you’re granted a guarantee or not.

    Roof repair work is covered between 3 Months – 5 Years depending on the job. Emergency or temporary repairs are not covered by a guarantee as by their nature are only temporary solutions.

    Guarantee only covers area of roof we have worked on and is only covered under normal weather conditions.

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